Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Professional credentials for agents (REN numbers, licenses)
- Property information and photos
- Payment and billing information
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Match buyers with suitable properties using AI
- Analyze usage patterns to improve user experience
3. Information Sharing
We may share your information in the following circumstances:
- With agents when you inquire about a property
- With service providers who assist in operating our Platform
- When required by law or to protect our rights
- With your consent or at your direction
We do not sell your personal information to third parties.
4. Property Information Privacy
Property owners can control the visibility of exact property locations through our map privacy settings. Private location information is only shared with serious buyers upon request.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain processing of your data
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties.
10. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: Email: hello@propertymatchingai.com Phone: +60 18-915 0273